Anyone that knows me a little bit knows that I am a coupon using gal. If spending some time clipping, organizing, and planning my shopping trips (and carrying around a big coupon binder) means that I can save money, stay out of debt, and stay home with my kids....I am going to do it. Plus, I think it is kinda fun to put scenarios together and try to get the most for my buck.
Every once in a while there's a little glitch....sometimes on my end, sometimes on the store's end. Today, I had such a glitch at my local drugstore (which will remain nameless, but there's only one drugstore in our little town....so you could probably figure it out) and I had to "educate" a manager. Just thought I would pass on the information:
a.) a coupon is a form of payment. When a store receives a manufacturer's coupon the manufacturer reimburses the store the value of the coupon PLUS a handling fee. I AM NOT STEALING FROM YOU WHEN I USE A COUPON, you will get the full price plus some once you turn in the coupon.
b.) If someone buys something and uses a coupon, and then decides to return it with a reciept, you cannot deduct the coupon amount from the return unless you dig into your drawer and give me my coupon back....THAT COUPON IS MONEY HONEY!
Don't worry, I didn't raise my voice or make a big stink, I just wanted what was fair.....either return my coupons or give me the money for the items, it is all the same to me. He finally did see what I was saying once he visited the all-knowing higher ups in the back of the store, or something. I thanked him for his time and patience, and I hope he doesn't cringe when he sees me again. But then again I hope he will think twice about blowing hot air in my face to try avoid making a situation right.
I think a lot of retailers would do better if they saw couponers as an asset. I frequent that store (never did before I couponed) and encourage others to shop there with coupons and taking advantage of their promotions.....people who might not have ever gone there for much before....just sayin', you might want to listen to this Crazy Coupon Lady!
Go Beth! Couponing is totally worth the hassle, but the hassle is no fun when it happens.
ReplyDeleteGood job of educating that store manager Beth and sticking up for your rights! Proud of you! :)
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